These Terms are designed to protect both your practice and One RCM, ensuring a transparent, secure, and reliable partnership. Please read them carefully.
By using One RCM’s Services, you acknowledge that you have read, understood, and agreed to these Terms, as well as all applicable laws and regulations, including HIPAA and state-specific healthcare regulations. One RCM reserves the right to modify or update these Terms at any time without prior notice.
Any changes will be effective immediately upon posting to this page, and your continued use of our Services constitutes acceptance of the revised Terms.
One RCM provides professional, end-to-end revenue cycle management (RCM) services for healthcare providers, including:
Our Services are designed to improve financial performance, reduce administrative burden, and optimize reimbursement processes. Specific service details, deliverables, and pricing are governed by separate client agreements and contracts.
We do not provide medical advice or clinical services. All patient care responsibilities remain with the healthcare provider.
To access or use our Services, you must:
By agreeing to these Terms, you confirm your eligibility and legal authority to use our Services.
Some of One RCM’s Services require creating an account or providing credentials. You agree to:
Failure to comply may result in suspension or termination of account access.
You agree to use One RCM’s Services only for lawful purposes and in accordance with these Terms. Prohibited uses include, but are not limited to:
One RCM reserves the right to monitor usage, suspend, or terminate access for any prohibited activities.
All content on the One RCM website, including text, graphics, logos, software, reports, and other materials, is the property of One RCM or its licensors and is protected under U.S. and international copyright and trademark laws.
You may not:
Any unauthorized use may result in legal action.
One RCM is committed to protecting patient and provider data in full compliance with HIPAA and applicable privacy regulations. By using our Services, you consent to the collection, use, and storage of data as described in our Privacy Policy.
We implement comprehensive security measures, including:
Unless otherwise specified in a separate client agreement:
To the maximum extent permitted by law, One RCM is not liable for:
Our liability for claims related to services is limited to the fees paid for the specific services causing the claim.
You agree to indemnify, defend, and hold harmless One RCM, its officers, employees, affiliates, and agents from any claims, damages, losses, or expenses arising from:
One RCM may suspend or terminate access to Services at its discretion, including:
Termination does not relieve you of obligations incurred before termination, including payment obligations.
Our website may contain links to third-party sites. One RCM does not control, endorse, or assume responsibility for third-party content, services, or privacy practices. Accessing such links is at your own risk.
These Terms are governed by the laws of the United States and the state in which One RCM operates, without regard to conflict of law principles. Any disputes arising from the Services or these Terms will be resolved in the appropriate federal or state courts in that jurisdiction.
One RCM may update or revise these Terms at any time. The updated Terms will be posted on this page with a new “Effective Date”. Continued use of our Services after updates constitutes acceptance of the revised Terms.