1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company/practice information, and any other information you voluntarily provide through forms, inquiries, or registration.
- Patient Data: If you use our RCM services, we may handle patient data, including medical records, billing information, and health-related identifiers. All such data is handled in full compliance with HIPAA regulations.
- Usage Information: Details about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
- Cookies and Tracking Data: Cookies and similar technologies may be used to improve user experience and track website performance.
2. How We Use Your Information
We use the information we collect for purposes including:
- Providing and managing our billing, coding, and RCM services.
- Responding to inquiries, requests, or support questions.
- Improving website functionality and user experience.
- Sending relevant communications, updates, or promotional materials (you can opt out at any time).
- Ensuring compliance with legal, regulatory, and contractual obligations.
3. How We Share Your Information
We do not sell your information. We may share your data in the following limited circumstances:
- Service Providers: With trusted vendors and partners who assist in billing, payment processing, or website operations.
- Legal Compliance: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections.
All third parties we work with are required to maintain confidentiality and data security.
4. Data Security
We implement strict administrative, technical, and physical safeguards to protect your information, including:
- HIPAA Compliance: All patient and healthcare provider data is managed according to HIPAA standards.
- Encryption: Sensitive data is encrypted in transit and at rest.
- Access Controls: Only authorized personnel have access to your data.
- Regular Audits: Security measures are routinely reviewed and updated.
5. Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience and analyze traffic. You may disable cookies in your browser, but some features of the website may not function properly.
6. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete personal information we hold.
- Withdraw consent to certain data processing activities.
- Request a copy of the data we maintain regarding your practice or interactions.
To exercise your rights, contact us at privacy@onercm.com.
7. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.
8. Updates to This Privacy Policy
We may update this policy periodically. Updates will be posted on this page with the “Effective Date” updated. We encourage you to review this policy regularly.
