Athenahealth gives your practice the technology. ORCM gives your collections the attention they demand. Our billing specialists manage claims, denials, payments, and outstanding A/R directly around your Athenahealth workflow. Providers and practices get a dedicated team focused on reducing revenue leakage and keeping reimbursements moving. Make every claim count and every collection opportunity harder to miss.
ORCM combines Athenahealth expertise with hands-on revenue cycle management to turn billing activity into consistent collection action. We do not simply monitor your system. We actively work every stage that stands between your services and reimbursement.
We examine your existing billing setup, work queues, claim activity, payer trends, and A/R to identify exactly where revenue is slowing down.
Our team actively reviews, prepares, submits, and tracks claims inside Athenahealth instead of relying solely on automated billing workflows.
We prioritize actionable items, clear pending tasks, and address billing exceptions before they become another layer of aging receivables.
We catch coding, demographic, eligibility, modifier, and payer-specific issues before submission to help prevent avoidable rejections and denials.
We do more than resubmit denied claims. We investigate why they failed, correct the issue, and help prevent the same denial from repeating.
We segment 30, 60, 90, and 120+ day balances and pursue outstanding claims based on payer status, value, and collectability.
We track payments, adjustments, and payer responses to identify underpayments, incorrect reimbursements, and balances requiring additional action.
We continuously review claim trends, denials, collections, and aging patterns to find new opportunities for improving your Athenahealth revenue cycle.
The goal is simple: get more operational and financial value from the Athenahealth investment your practice has already made.
We start by understanding your practice structure, specialty, providers, payer mix, billing responsibilities, and current revenue-cycle challenges.
Our team reviews the areas requiring attention and identifies workflow gaps, outstanding billing work, aging balances, and recurring problems.
Responsibilities, priorities, communication, reporting, and billing processes are aligned around how your practice actually operates.
ORCM begins handling the agreed Athenahealth billing functions while your staff gains more room to focus on patients and practice operations.
We continue watching billing performance, recurring issues, and collection opportunities so your workflow evolves with your practice.
